Shipping policy

At Morano, we’re committed to delivering your order swiftly and reliably. Please find below the details of our shipping process and guidelines.

Shipping Information

Order Processing: All orders are processed within 1–3 business days (excluding weekends and public holidays).

Standard Delivery Time: Once shipped, orders typically arrive within 3 to 10 business days.

Peak Seasons: During high-demand periods or sales events, delivery may take up to 20 business days.

Shipping Rates: Shipping costs are calculated at checkout based on your selected service and the weight and dimensions of your order.

Extended Shipping Details

Shipping Options: We offer free standard economy shipping on all orders.

Customs & Import Duties: Morano covers all customs duties and import fees where applicable, so you won’t face any surprise charges upon delivery.

Order Tracking: Once your order ships, you will receive a confirmation email with tracking information. Tracking updates are typically available within 24–48 hours of dispatch.

Damaged or Lost Shipments: If your order is lost or arrives damaged, we’ll take care of it. We will work directly with the carrier and send you a replacement at no extra cost.

Returns

For details on how to return or exchange an item, please see our Return Policy. If you have any shipping or order-related questions, feel free to reach out to us at wearmorano@gmail.com.